model number and is it a mini PCI-E WiFi WLAN Bluetooth 4.0 Card etc, also, what laptop is this card installed in? All these details would be very useful and will be of great assistance in helping your problem(s)!Īlso, as I'm running version 1809 OS build 17763.253 (which is the latest) and if your Bluetooth driver is installed correctly then, you should have a Bluetooth icon in your 'hidden taskbar or taskbar' (right bottom side) where, if you 'click' on the Bluetooth icon, it will bring up 'Show Bluetooth Devices' and if you click on that, it will take you to 'Bluetooth & other devices' in settings, which should look like the attachment that I've attached below, that is if your Bluetooth works correctly. I have also updated now to 1809, with no change.Ĭan't help you unless you specify what is your Broadcom Bluetooth card details (see attachments below) e.g. How can I delete this to re-install as a Bluetooth device? I tried to remove drivers, uninstall the device, deleted registry entry for that driver, but every time it re-installs itself as a USB device. Now device manager shows it as a 'Unknown USB Device (Device Descriptor Request failed)'. Well, it turned out that is a Bluetooth 4.1 driver. I had Broadcom Bluetooth 4.0 installed, and tried to update forcefully to. I tried to update the driver, as I recently helped someone else to get his Bluetooth working after the pesky Win 10 update broke it. Also, when working fine, it showed 'connected to audio', after that it showed only 'connected'. It will connect, but no sound will come through, and it won't list as an audio device. All of a sudden my headset and speaker wouldn't work anymore. I had a new install of Win 10 1803, and my Bluetooth was working fine until this morning. I'm hoping someone would be able to assist me.

Broadcom bluetooth drivers windows 10